RESOURCES

Ronald McDonald Family Room^®

The Ronald McDonald Family Room provides parents of children being treated at Primary Children’s Hospital with a home-like environment where they can turn to for rest and support while staying near their loved ones during treatment.

As the largest Ronald McDonald Family Room in the world, the 3,545-square-foot facility provides parents a place to relax and unwind just steps from their child’s bedside. The Family Room includes several seating areas, a quiet room, private showers, stocked kitchen and dining area, laundry facilities, computer area, as well as four retreat rooms for daytime napping and overnight sleeping.

Learn more about the Family Room or contact Kacie Pecor at (801) 662-5821.

Forever Young Zone Playroom

The Forever Young Zone provides patients a place to play, explore and exercise their imagination during a hospital stay. There are many activities including art and crafts, games, books, toys, dress-up, medical play, and BINGO Wednesdays.

The playroom features specific areas for teens, infants and patients with sensory needs. The playroom provides a calming yet energetic space. The Forever Young Zone is open daily from 9 a.m. to 9 p.m. with occasional closures for special events and holidays.

Community Pharmacy

The community pharmacy is available to help with the medication needs of patients, family members, and staff.

Most medications are in stock and prescriptions can be filled quickly. The pharmacy is conveniently located between the main lobby and elevators.

• We fill prescriptions for the whole family, not just children.
• When your child is admitted to the hospital, you can choose to have his or her discharge medicine delivered to the bedside.
• We can compound and flavor your child’s medicine into liquids so it’s easier to administer.
• You can easily refill prescriptions online or on your phone through Intermountain’s Health Hub app.
• We administer most vaccines to children and adults in the pharamcy - no appointment is necessary.

Gift Shop

The Gift Shop is located in the main lobby (north side) of the hospital. A variety of stuffed animals, balloons, toys, candy and other items are available for purchase and delivery to any patient staying at the hospital.

Gift Shop hours are:

• 9 a.m. to 7 p.m. - Monday through Friday
• 10 a.m. to 4 p.m. - Saturday
• 11 a.m. to 4 p.m. - Sunday

Place an order online or contact us at (801) 662-6565.

Family Support Services

Family Support Services provide direct care, resources, and education to patients, families, staff members, and the community. They help create a healing environment through family-centered care.

Family Support Services has medical social workers, child life specialists, volunteers, chaplains, teachers and tutors, interpreters, music therapists, counselors, parent support coordinators, family advisory council, and kids council.

Learn more about Family Support Services or contact us at (801) 662-3701.

Interpretation

Interpretation is available in any language to all patients with limited English proficiency (including hearing impaired). Interpreters assist to ensure clear understanding of medical conditions, history, and treatment options.

Notify the schedulers that an interpreter will be needed for your appointment. If your child is admitted to the hospital, ask the nurse to request an interpreter when medical information is given to you.

Learn more about Interpretation or contact us at (801) 662-3790.

Spiritual Care

The Spiritual Care team is here to help you make sense of your child’s suffering and to offer emotional and spiritual support. Our team consists of a chaplain and a group of interfaith spiritual care volunteers. These professionals are trained to help patients and families of all beliefs, including those who do not belong to any specific religion or who do not believe in God.

We can connect you with representatives of specific religious groups to provide the prayer, rituals, or sacraments your faith provides.

Learn more about Spiritual Care or contact us at (801) 662-3782.

Music Therapy

Music Therapy uses specifically designed music interventions to address the unique physical, emotional, cognitive, and social needs of patients.

Board-certified music therapists design and implement individualized interventions to address the unique needs of each patient. The therapeutic qualities of music help patients work toward physiological, cognitive, emotional, and social goals.

Learn more about Music Therapy or contact us at (801) 662-3758.

Child Life

Child life specialists are child development experts who work to ensure that life remains as normal as possible for children in health care settings. They promote effective coping through play, self-expression activities, and age-appropriate medical preparation and education.

How Can a Child Life Specialist Help My Family?

• Ease your child’s fear and anxiety.
• Encourage understanding and cooperation.
• Facilitate non-medicinal pain management.
• Engage and energize children and family members.
• Foster a supportive environment.
• Consider the needs of siblings.
• Provide pre-admission tours.

Learn more about Child Life or contact us at (801) 662-3701.